Privacy Policy
1. Introduction
This Privacy Policy (“Policy”) explains how Kona Interiors (“we”, “our”, “us”) collects, uses, stores, and protects your information when you visit or use our website https://konainterio.in (“Website”) and our interior design services.
Kona Interiors specializes in providing end-to-end home interior design solutions, including consultation, design, and execution services. We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly and securely.
By accessing our Website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website.
2. Scope of This Policy
This Policy applies to:
- Visitors of our Website
- Customers who use our services
- Individuals who contact us through forms, calls, or emails
This Policy does not apply to third-party websites or services that may be linked from our Website.
3. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Residential or Project Address
- Details related to your interior requirements
- Property images or layout (shared voluntarily)
b) Financial Information
- Payment details (processed securely via third-party payment providers)
c) Technical & Usage Data
- IP Address
- Browser type and version
- Device information
- Pages visited and time spent
d) Communication Data
- Messages sent via contact forms, WhatsApp, email, or phone calls
We only collect sensitive information when necessary and with your consent.
4. How We Use Your Information
Your information may be used for the following purposes:
- To provide interior design consultation and services
- To manage project execution and communication
- To process payments and invoices
- To respond to your queries and support requests
- To improve our Website and services
- To send updates, offers, and promotional content (with consent)
- To comply with legal obligations
5. Consent
By using our Website or providing your information, you consent to:
- Collection and use of your data as described in this Policy
- Receiving communication via phone, email, SMS, or WhatsApp regarding services, updates, and offers
You can opt out of marketing communications at any time.
6. Cookies and Tracking Technologies
Our Website uses cookies to:
- Improve user experience
- Analyze Website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings, but some features of the Website may not function properly.
7. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data with:
- Trusted vendors, contractors, or service providers involved in your project
- Payment gateway providers for transaction processing
- Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and data security.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal and regulatory requirements
You may request deletion of your data by contacting us.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption
- Restricted access controls
- Regular security monitoring
However, no online system is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
12. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
13. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Website implies acceptance of the updated Policy.
14. Legal Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us:
Kona Interiors
Website: https://konainterio.in
Email: info@konainterio.in
Phone: +91 8121917191